Terms & Conditions

By using the Honest Water LLC website, requesting services, or opting in to receive SMS communications, you agree to these Terms & Conditions. Please read them carefully.

Description of SMS Use Cases

Users who voluntarily opt in to receive SMS messages from Honest Water LLC may receive text messages related to:

• Appointment confirmations
• Appointment reminders
• Service scheduling updates
• Technician arrival notifications
• Customer support communications
• Estimate and quote follow-ups
• Responses to customer inquiries
• Other important service-related notifications

SMS messages are used only for communications related to services requested by the customer. SMS consent is voluntary and is not required as a condition of purchasing products or services.

Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP to any text message. After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

You may also reply HELP for assistance.

Customer Support Contact

Customers who need assistance regarding appointments, SMS communications, or services should contact Honest Water LLC using the contact information available on the website. Customer support is available for:

• Appointment questions
• SMS enrollment
• SMS opt-out requests
• General customer service
• Service inquiries

Message & Data Rate Disclosure

• Message frequency varies depending on customer interactions.
• Standard message and data rates may apply.
• Charges are determined by the customer's mobile carrier.

Carrier Liability Disclaimer

Wireless carriers are not responsible for delayed, failed, or undelivered SMS messages. Honest Water LLC cannot guarantee message delivery because delivery depends on the customer's wireless provider and network availability.

Age Restriction (18+)

SMS communications and website services are intended for individuals who are at least 18 years of age. By opting into SMS communications, you represent that you are 18 years of age or older, or that you have permission from a parent or legal guardian where permitted by law.

Link to Privacy Policy

Please review our Privacy Policy to understand:

• What information is collected
• How information is used
• Cookie practices
• Data security
• User rights
• Honest Water LLC's commitment not to sell, rent, trade, or share personal information or mobile information for marketing or promotional purposes

Changes to These Terms

Honest Water LLC may update these Terms & Conditions periodically. Any revisions become effective immediately upon publication on the website. We encourage you to review this page from time to time.

Contact Us

For questions regarding these Terms & Conditions or our SMS communications, please contact Honest Water LLC using the contact information displayed elsewhere on the website:

Email: max@honestwaterllc.com

Phone: (571) 619-9876